Product Details
- Product Dimensions: 19 x 24 x 14 inches ; 35.3 pounds
- Shipping Weight: 41 pounds (View shipping rates and policies)
- Shipping: This item is also available for shipping to select countries outside the U.S.
- Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
- ASIN: B0009KMYDW
- California residents: Click here for Proposition 65 warning.
- Item model number: NN-H965BF
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Price : $154.87
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Product Features
- 1,250 watts of power for faster cooking, defrosting
- Cooking sensor automatically adjusts power level, calculates reheating/cooking time
- Linear power control for more even heating, defrosting, cooking
- Multi-lingual menu action screen; large-capacity 2.2-cubic-foot interior
- Please note: upper-left corner of door has a small indentation to allow door to open smoothly
Customer Reviews
[ Dec 2006 ]
We've had this microwave for a couple of months now, so I can't comment on its long-term reliability.
Good:
Mostly, it's been fine. It meets my primary requirement for a microwave, which is that you can put food into it, press 3 0 START, and it cooks for 30 seconds at full power. (It's amazing how many microwaves fail that test, requiring some other key before the time. Easy enough if you know how to use it, but not for visitors.)
It can do relatively complex sequences like:
- Wait 5 minutes (to line up completion time with other foods)
- Cook 4 minutes
- Wait 20 seconds (to give me time to stir)
- Cook 3 minutes
- Wait 2 minutes (post-cook "let stand" time)
It'll prompt you through most operations, though ... the ... prompting ... is ... kind ... of ... tedious.
The Sensor Reheat feature seems to do a pretty good job of warming food up to a good serving temperature. It overwarms frozen corn dogs a little, but only a little.
I haven't used it much, but the Sensor Cook feature did a good job on baked potatoes.
Complaints:
It's going to sound picky, but my biggest complaint with this microwave is that its beeper isn't loud enough. It's a little chirp-chirp that you could easily miss if you're in the next room. It does repeat the chirp every few minutes until you open the door.
The child lock is too hard to use. My other child-lockable appliances have a button with a lock icon on it; if you hold the button for about 5 seconds it locks or unlocks the device. For this one, though, the sequence is Function, 5, 1 to lock and Function, 5, 2 to unlock. (I had to go check.) Too hard to remember, and if you don't know that it starts with "Function" you're just hosed.
Nits:
There are a few features I don't use yet (and so at the moment they represent unnecessary complexity) - Popcorn, More/Less. "Quick Minute" doesn't seem like enough of a win to be worth a dedicated button - 1 0 0 START vs QM START? 6 0 START if you optimize a bit means QM only cuts out one keystroke. If you need three minutes, QM QM QM START is the same as 3 0 0 START.
I'd like a "hard pause" feature, where it would stop a cook sequence and beep, and then resume the cook sequence when I press "Start" after I stir the food.
[ July 2009 ]
Still happy with it, no problems.
[ October 2009 ]
At right about 3 years... just started smoking and shutting itself off. That's not good.
I own the predecessor to this model, the H964. It's the 2nd Panansonic microwave of this size that we've bought--in just 3 years. The first lasted 1 1/2 years and had to be repaired once. The second died three weeks after the warranty period. After literally 8 calls to Panasonic customer service (asking for the serial number, calling back with it, etc etc.) they agreed to at least cover the cost of a repair estimate (they eventually paid for the entire repair cost).
The problem was that the fuse had died. The authorized repair facilitiy told me that the only microwaves they ever get for repair are Panasonics; he said the problem is that to reduce their weight, they use smaller parts, like the tubes, which can't handle the load for long. He also said that their fuses don't last.
The repair person recommended either Sharp or Sanyo as much longer lasting. I checked the weight of a similar-sized Sharp and saw that it weighed about 6 pounds more than the Panasonic--presumably because some parts are heftier.
When this newly-repaired Panasonic dies again, it will be long out of warranty and then we'll try our luck with a Sharp. Replacing a microwave every 18-20 months is not my idea of money well spent.
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